Legal

Terms and Conditions

These Terms and Conditions explain how you may use the Eyfel Parfum Libya website. By using this website, you agree to these terms.

1. Website Purpose

This website provides customer information about Eyfel Parfum Libya, including product ranges, branch locations, contact details and customer support information.

2. Informational Use Only

The content on this website is provided for general information and customer discovery. It is not intended to create a formal contract, guarantee product availability, or replace direct communication with a branch or official contact channel.

3. Product Information

Product names, scent directions, categories, packaging visuals and descriptions are provided to help customers explore the range. Product availability, sizes, prices, offers, packaging and scent details may vary by branch and may change without prior notice.

Customers should contact or visit the relevant branch to confirm current stock, pricing and product details before making a purchase decision.

4. Store And Branch Information

We aim to keep branch names, phone numbers, city information and address notes accurate and useful. Store hours, phone numbers, offers, stock levels and branch availability may change. Please call ahead where possible before visiting.

5. Customer Enquiries

When you submit a contact form, we will use the details you provide to respond to your enquiry. Submitting a message does not guarantee a response within a specific timeframe and does not create a binding agreement unless confirmed in writing by an authorised representative.

6. Licensed Operating Entity

Eyfel Parfum Libya is the customer-facing website for Eyfel products, branches and support in Libya. The licensed Libyan operating company is MISK ALSHARQ Co.

Based on the Libyan commercial licence document provided for this website, MISK ALSHARQ Co. holds activity licence number 401086477. The same document records commercial registration number 86477, tax number 14690, and the licensed activity as importing beauty/cosmetic materials and sundries. The licence was issued on 2025/03/23 and is shown as valid until 2027/03/22.

Internal commercial, supplier, partner and operating documents are not published on this customer-facing website. Where appropriate, relevant company information may be provided privately to competent authorities, legal advisers, banks, platforms or other approved reviewers after identity, purpose and authority have been assessed.

7. Intellectual Property

Website design, layout, text, images, product presentation and other content are protected by applicable intellectual property rights. Brand names, marks, logos and related materials belong to their respective rights holders and are used for the Eyfel Parfum Libya customer-facing presence.

You may view and use the website for personal, customer or business enquiry purposes. You must not copy, reproduce, scrape, republish, sell, misuse or exploit website content without permission.

8. External Links And Third-Party Services

The website may link to social media pages, maps, third-party platforms, product references or partner services. These external websites are not controlled by us. We are not responsible for their content, accuracy, availability, security, privacy practices or terms.

9. Website Availability And Security

We aim to keep the website available and secure, but we do not guarantee uninterrupted access. The website may be updated, suspended, unavailable or changed at any time for maintenance, security, hosting, operational or business reasons.

You must not misuse the website by attempting unauthorised access, introducing malicious code, scraping at scale, disrupting service, or using the website in any unlawful or harmful way.

10. No Warranty

The website is provided on an "as is" and "as available" basis. We aim for accuracy, but we do not guarantee that all information is complete, current, error-free or suitable for every purpose.

11. Limitation Of Liability

To the fullest extent permitted by applicable law, we are not liable for losses arising from use of the website, reliance on outdated or incomplete information, third-party links, website interruption, technical errors or customer decisions made without confirming details directly with a branch or official contact channel.

Nothing in these terms excludes liability that cannot legally be excluded.

12. Privacy

Our handling of personal information is explained in the Privacy Policy. Please read it to understand how contact form data, technical data and cookies may be handled.

13. Changes To These Terms

We may update these Terms and Conditions from time to time. The latest version will be published on this page with an updated date.

14. Contact

For questions about these Terms and Conditions, contact us at info@eyfel.ly or call +218 91 523 9053.